Workspot Agent 2.1.2 (October 31, 2017)

Donald Van Patten -

New Features/Enhancements:

  • Introducing Remote Assist. Support personnel may assist users remotely using Control.
  • The WorkspotConfig.xml file allows for adding Domain Users/Groups to a local group with this release.

Known Issues:

  • Remote Assist password is limited to an alphanumeric string of at least 8 characters in length.
  • If folder redirection is enabled, the Remote Assist download file (msrcincident) fails to download and displays “close other session”.
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