Date: April 4, 2017
End of Support: Android KitKat
Effected Product(s): Workspot Client for Android
Effective Release: Workspot Client v2.9
Effected Platforms: Android
Workspot is announcing the end of support for:
Android KitKat (4.4.x) and earlier OS versions.
When the next version of the Workspot Client (v2.9) is released, it will not support the above referenced platform.
Customers using the Workspot Client on the effected platform should move to a later version of the Android operating system to continue using Workspot.
Q: What happens if I have a problem with the software?
A: Workspot will recommend that you update your device to a later version of the OS.
Q: Why is this happening now?
A: Workspot has reviewed the installed base of devices used to connect to Workspot and the justification to support this legacy platform is not warranted. With this EOS announcement, Workspot will shift resources to current platforms.
Q: What devices are affected?
A: Google licensed this OS to several vendors and manufacturers. To determine if your device is affected, go to the system settings properties of your phone and review the Android version information displayed.
If you have any additional questions or need additional support, please contact the support team at Workspot: firstname.lastname@example.org