Control Status Reporting a Domain Join Error# 2224 - Computer Account Already Exists
Problem: When viewing pool status in Control, the status shows as “Failed”, the details state “Domain join failed with [Error Code: 2224] The account already exists.”
Cause: The machine (Computer name) already exists in Active Directory.
Active Directory requires the machine accounts to be unique. During the provisioning process a duplicate machine name was found in another OU. The machine is not able to join the domain.
To resolve this issue:
- Delete the existing name in the Active Directory.
- Change the OU in workspotConfig.xml so it is the same OU where the existing machine account resides.
- Recreate the pool with a different “Naming Prefix” in Control. The VMs will join with the these Computer names.