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Workspot Windows Client - Tricerat Software Incompatibility

Richard Support -

Issue

The Workspot Client crashes after a few minutes of usage. This issue affects Windows 7, 32-bit machines only.

Root Cause

Tricerat software such as Simplify Scanning or ScrewDrivers Universal Print Management conflicts with the Workspot Client.

Fix

Uninstall the Tricerat software if no longer used or upgrade Tricerat to the latest release.

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